Qualified Massage Therapist (Full time or Part time)

Salary: Available On Application

The Massage Company™ is looking for good quality massage therapists for our multi award-winning concept, and within our centres nationwide. We operate a unique membership concept, with regular customers and a full training programme.

We believe you should look forward to coming to work, then have a professional, active and healthy environment when you get there. A successful TMC therapist is passionate about bringing high-quality massage to the mainstream, transforming it from the occasional or a treat to a routine and vital part of a better and balanced life for our customers.

The Massage Company™ offers our Massage Therapists:

• Flexible work schedules over 7 days
• The ability to earn a great, reliable salary
• A fully certified Massage Company Training programme (5 days) for all therapists and continual accreditation and training modules beyond this
• Steady clientele in a fixed location
• Free monthly employee massage, plus discounted family and partner rates
• Professional and personal growth opportunities
• A great team environment with like-minded colleagues

Position requirements:

• Must be qualified to BTEC / NVQ Level 3 or equivalent (International qualifications welcome)
• Knowledge of Swedish, or Deep Tissue, or Sports Massage techniques
• Willingness to learn more advanced techniques from our TMC Certified training programme, which is specifically designed to protect your joints from excessive pressures and extend your working career
• Must be customer service oriented and able to communicate effectively with customers, front desk team and management
• Able to work a minimum of 12 hours per week
• Understand and believe in the physical and lifestyle benefits of high-quality, good value massage that fits in with our customers’ lives
• Perform consecutive 50-minute to 80-minute quality massage therapy sessions (regular breaks are mandatory)
• Promote our internal upgrades of hot stones, scalp massage, aromatherapy or ‘fantastic foot treatment’ (all will be trained)
• Conduct specific massage sessions based on customer’s individual needs
• Promote the health and wellness benefits to customer`s receiving massage therapy on a regular basis
• Create excellent experience for members/guests through friendly and helpful attitude
• Provide excellent massage therapy to support the retention of TMC Members, who pay for a monthly membership (one massage a month)
• Maintain professionalism and cleanliness of therapy rooms and common areas
• Must be eligible to work in the UK
• Must be able to speak a standard of English that enables you to communicate professionally with our clients

Membership Sales Advisor

Salary: Available on application

The Massage Company™ is looking for great Membership Sales Advisor for our multi award-winning concept, within our centres nationwide.

We believe you should look forward to coming to work, then have a professional, active and healthy environment when you get there. A successful TMC Membership Sales Advisor is passionate about bringing high-quality massage to as many local customers as possible, and transforming it from the occasional or a treat to a routine and vital part of a better and balanced life for our customers.

The Massage Company offers:

• Varied work schedules over 7 days
• The ability to earn a good, reliable salary and commission, with unlimited upwards earning depending on success
• A great team environment, with like-minded colleagues
• The chance to be part of an exciting new concept developing in the UK
• Learning new sales techniques, within the TMC Sales Training programme, by understanding customer types (matching to The Massage Company client profiles) and the skills to overcome questions and match customer needs to our membership options
• Professional and personal career opportunities, within exciting new brand
• Free monthly employee massage, plus discounted family and partner rates

Position requirements:

• Selling memberships through face to face discussion, on follow up sales calls, and generating new clientele through promoting The Massage Company member referral
• Create excellent experience for members/guests through friendly and helpful attitude
• Responsible for scheduling appointments over the phone, on email, and in person
• Providing clients with the best massage service advice to fit their needs, and by matching them to the right therapist during the pre-treatment discussions. Our internal TMC Knowledge Base, and training, will support this
• Promoting our internal upgrades of hot stones, scalp massage, aromatherapy or ‘fantastic foot treatment’
• Answering customer questions and concerns with urgency, care and sincerity
• Create excellent experience for members/guests through friendly and helpful attitude
• Occasionally being part of promotional activity, both onsite and offsite locally
• Must be able to work a minimum of 20 hours per week
• Must be customer service oriented and able to communicate effectively with customers, colleagues and management
• Must be eligible to work in the UK and fluent in English, spoken and written

Assistant Centre Manager

Location: xxxx

Opening Hours of Centre: Flexible, but 0900 – 2100 7 days a week

Salary: Available on application, includes bonus options

The Massage Company™ is looking for an ambitious Assistant Manager for our centres nationwide. It is expected that this role will progress into either a Centre Manager position, or a more flexible operational position working with new opening sites, or a combination of both.

We believe you should look forward to coming to work, then have a professional, active and healthy environment when you get there. A successful TMC Assistant Manager is passionate about bringing high-quality massage to the mainstream, and transforming it from the occasional or a treat to a routine and vital part of a better and balanced life for our clients.

The Massage Company will offer their Assistant Managers:

• Varied work schedules over 7 days
• The ability to earn a good salary and bonus plans, with unlimited upwards earning depending on success
• The chance to learn and develop your career under the initial guidance of our Franchise Owners and TMC National Support team
• The chance to train and develop the Massage Therapists and / or Membership Sales Supervisors in the core skills required to do their roles
• A great team environment, with like-minded colleagues
• The chance to be part of an exciting new fast-growing concept for the UK
• Learning new sales techniques, with the TMC Sales Training Programme by understanding customer types (matching to The Massage Company™ client profiles)
• Professional and personal career opportunities
• Free monthly massage allocation, with discounted family and partner rates

Position requirements:

• Being a ‘face’ of the company, within the centre, particularly to customers and members
• Being part of the team selling memberships through face to face discussion, on follow up sales calls, and generating new clientele through promoting The Massage Company member referral
• Providing support to the Centre Manager, to both establish the operational processes and learn The Massage Company ethos and culture. The ongoing management of the team of Membership Supervisors and Massage Therapists by the Centre Manager will be supported by this role
• Getting the word out that we’re open for new business, notably within the local corporate environment
• Create excellent experience for members/guests through friendly and helpful attitude, and ensuring the team maintain these consistently high-quality standards
• Responsible for scheduling appointments over the phone, on email, and in person
• If qualified in massage treatments (not essential), then providing clients with the best massage service advice to fit their needs, and by matching them to the right therapist during the pre-treatment discussions
• Promoting our internal upgrades of hot stones, scalp massage, aromatherapy or ‘fantastic foot treatment’
• Answering customer questions and concerns with urgency, care and sincerity
• Create excellent experience for members/guests through friendly and helpful attitude
• Being part of centre promotional activity, both onsite and occasionally offsite locally
• Responsible for handling the HR, holiday, scheduling and other operational processes that underpin the business operation
• Must be able to work a minimum of 30 hours per week
• Must be customer service oriented and able to communicate effectively with customers, Massage Therapists, Membership Sales Supervisors and management
• Must be eligible to work in the UK and speak a standard of English that enables you to communicate professionally with our clients